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FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions

Table of Content

Table of Content

Note

IMPORTANT: The integration logs can be found inside the specific transaction or the invoice created within Stripe. Click on the Stripe transaction or Stripe invoice and check the "Metadata" section for the integration status.

Q: What exactly does this integration do?
Q: What exactly does this integration do?
Q: What exactly does this integration do?
Q: My Stripe payment was processed. Where do I check if the invoice/order creation was successful?
Q: My Stripe payment was processed. Where do I check if the invoice/order creation was successful?
Q: My Stripe payment was processed. Where do I check if the invoice/order creation was successful?
Q: I have installed the Cloudify app, but how do I create the invoice/order in e-conomic now?
Q: I have installed the Cloudify app, but how do I create the invoice/order in e-conomic now?
Q: I have installed the Cloudify app, but how do I create the invoice/order in e-conomic now?
Q: How does the integration handle customer data between Stripe and e-conomic?
Q: How does the integration handle customer data between Stripe and e-conomic?
Q: How does the integration handle customer data between Stripe and e-conomic?
Q: I've connected my e-conomic account but can't see the created invoice/order
Q: I've connected my e-conomic account but can't see the created invoice/order
Q: I've connected my e-conomic account but can't see the created invoice/order
Q: How often the synchronisation happen?
Q: How often the synchronisation happen?
Q: How often the synchronisation happen?
Q: Will I be charged for failed integration attempts?
Q: Will I be charged for failed integration attempts?
Q: Will I be charged for failed integration attempts?
Q: How do I handle special characters in field mappings?
Q: How do I handle special characters in field mappings?
Q: How do I handle special characters in field mappings?

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