Stripe e-conomic

Getting the Most Out of the App

FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions

IMPORTANT: The integration logs can be found under the specific invoice created within Stripe. Click on the Stripe invoice and check the "Metadata" section for the integration status.

Q: What exactly does this integration do?

This integration helps you:

  • Turn your Stripe payments into e-conomic invoices & orders

  • Keep your Stripe and e-conomic product and customer data in sync

  • Automatically create journal entries for all transactions

  • Track sync status and manage your financial records efficiently

  • Create draft or booked invoices based on your preferences

Q: What exactly does this integration do?

This integration helps you:

  • Turn your Stripe payments into e-conomic invoices & orders

  • Keep your Stripe and e-conomic product and customer data in sync

  • Automatically create journal entries for all transactions

  • Track sync status and manage your financial records efficiently

  • Create draft or booked invoices based on your preferences

Q: What exactly does this integration do?

This integration helps you:

  • Turn your Stripe payments into e-conomic invoices & orders

  • Keep your Stripe and e-conomic product and customer data in sync

  • Automatically create journal entries for all transactions

  • Track sync status and manage your financial records efficiently

  • Create draft or booked invoices based on your preferences

Q: My Stripe payment was processed. Where do I check if the invoice/order creation was successful?

Q: My Stripe payment was processed. Where do I check if the invoice/order creation was successful?

Q: My Stripe payment was processed. Where do I check if the invoice/order creation was successful?

Q: I have installed the Cloudify app, but how do I create the invoice/order in e-conomic now?

Q: I have installed the Cloudify app, but how do I create the invoice/order in e-conomic now?

Q: I have installed the Cloudify app, but how do I create the invoice/order in e-conomic now?

Q: How does the integration handle customer data between Stripe and e-conomic?

Q: How does the integration handle customer data between Stripe and e-conomic?

Q: How does the integration handle customer data between Stripe and e-conomic?

Q: I've connected my e-conomic account but can't see the created invoice/order

Q: I've connected my e-conomic account but can't see the created invoice/order

Q: I've connected my e-conomic account but can't see the created invoice/order

Q: How often the synchronisation happen?

Q: How often the synchronisation happen?

Q: How often the synchronisation happen?

Q: Will I be charged for failed integration attempts?

Q: Will I be charged for failed integration attempts?

Q: Will I be charged for failed integration attempts?

Q: How do I handle special characters in field mappings?

Q: How do I handle special characters in field mappings?

Q: How do I handle special characters in field mappings?

Q: The generated invoice/order is missing some information. How can I fix this?

Q: The generated invoice/order is missing some information. How can I fix this?

Q: The generated invoice/order is missing some information. How can I fix this?

Q: How do I handle metadata and custom fields?

Q: How do I handle metadata and custom fields?

Q: How do I handle metadata and custom fields?

Q: Can I update existing product information in e-conomic through the integration?

Q: Can I update existing product information in e-conomic through the integration?

Q: Can I update existing product information in e-conomic through the integration?

Q: How do I connect my e-conomic account?

Q: How do I connect my e-conomic account?

Q: How do I connect my e-conomic account?