FAQs - Frequently Asked Questions - Shopify e-conomic - Cloudify

Installation

Connect Visma e-conomic account

Choose your Subscription Plans

Customer Synchronization Rules

Configuration

Getting Started

Product Sync Settings

Get the Most Out of the App

Data Flow between Visma e-conomic and Shopify

Best Practices and Support

FAQs - Frequently Asked Questions

Shopify e-conomic

Getting the Most Out of the App

FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions

IMPORTANT: Always check your Shopify order notes to verify the status of your integration.

Q: What exactly does this integration do?

This integration helps you:

Turn your Shopify orders into e-conomic invoices automatically
Keep your Shopify and e-conomic product and customer data in sync
Automate invoice generation and journal entries
Monitor sync status through detailed logs
Handle refunds and shipping charges automatically

Q: What exactly does this integration do?

This integration helps you:

Turn your Shopify orders into e-conomic invoices automatically
Keep your Shopify and e-conomic product and customer data in sync
Automate invoice generation and journal entries
Monitor sync status through detailed logs
Handle refunds and shipping charges automatically

Q: What exactly does this integration do?

This integration helps you:

Turn your Shopify orders into e-conomic invoices automatically
Keep your Shopify and e-conomic product and customer data in sync
Automate invoice generation and journal entries
Monitor sync status through detailed logs
Handle refunds and shipping charges automatically

I've installed the app, but how do I start creating the invoices?

I've installed the app, but how do I start creating the invoices?

I've installed the app, but how do I start creating the invoices?

I get this error with my integration: "The Workflow execution failed due to this error: The license is read-only."

I get this error with my integration: "The Workflow execution failed due to this error: The license is read-only."

I get this error with my integration: "The Workflow execution failed due to this error: The license is read-only."

Will the invoice be directly booked in e-conomic after it is created?

Will the invoice be directly booked in e-conomic after it is created?

Will the invoice be directly booked in e-conomic after it is created?

How do I know if my invoice was created successfully?

How do I know if my invoice was created successfully?

How do I know if my invoice was created successfully?

an I connect my Shopify store with multiple e-conomic accounts?

an I connect my Shopify store with multiple e-conomic accounts?

an I connect my Shopify store with multiple e-conomic accounts?

What happens if my Shopify customer isn't in e-conomic?

What happens if my Shopify customer isn't in e-conomic?

What happens if my Shopify customer isn't in e-conomic?

What if my Shopify product isn't present or found in e-conomic when the integration runs?

What if my Shopify product isn't present or found in e-conomic when the integration runs?

What if my Shopify product isn't present or found in e-conomic when the integration runs?

I am unable to import my e-conomic customer and product data to Shopify with this application.

I am unable to import my e-conomic customer and product data to Shopify with this application.

I am unable to import my e-conomic customer and product data to Shopify with this application.

I can't see the created invoice in e-conomic. What should I check?

I can't see the created invoice in e-conomic. What should I check?

I can't see the created invoice in e-conomic. What should I check?

My custom field mappings aren't working. What should I check?

My custom field mappings aren't working. What should I check?

My custom field mappings aren't working. What should I check?

There's a mismatch in invoice amounts between Shopify and e-conomic. What should I review?

There's a mismatch in invoice amounts between Shopify and e-conomic. What should I review?

There's a mismatch in invoice amounts between Shopify and e-conomic. What should I review?

Some customer/product/order information is missing on invoices. How can I fix this?

Some customer/product/order information is missing on invoices. How can I fix this?

Some customer/product/order information is missing on invoices. How can I fix this?

How do I map the Shopify order number in the e-conomic invoice?

How do I map the Shopify order number in the e-conomic invoice?

How do I map the Shopify order number in the e-conomic invoice?