Installation
Get the Most Out of the App
FAQs - Frequently Asked Questions
IMPORTANT: Always check your Shopify order notes to verify the status of your integration.
Q: What exactly does this integration do?
This integration helps you:
Turn your Shopify orders into e-conomic invoices automatically
Keep your Shopify and e-conomic product and customer data in sync
Automate invoice generation and journal entries
Monitor sync status through detailed logs
Handle refunds and shipping charges automatically
Q: What exactly does this integration do?
This integration helps you:
Turn your Shopify orders into e-conomic invoices automatically
Keep your Shopify and e-conomic product and customer data in sync
Automate invoice generation and journal entries
Monitor sync status through detailed logs
Handle refunds and shipping charges automatically
Q: What exactly does this integration do?
This integration helps you:
Turn your Shopify orders into e-conomic invoices automatically
Keep your Shopify and e-conomic product and customer data in sync
Automate invoice generation and journal entries
Monitor sync status through detailed logs
Handle refunds and shipping charges automatically
I've installed the app, but how do I start creating the invoices?
You can setup automatic invoice creation triggers in the Invoice Settings section of the app which is visible on the left panel of your Shopify admin page. Once done, as soon as your order is marked as Paid, Fulfilled or if you've selected to create instant invoices, the integration will create the invoice for you.
I've installed the app, but how do I start creating the invoices?
You can setup automatic invoice creation triggers in the Invoice Settings section of the app which is visible on the left panel of your Shopify admin page. Once done, as soon as your order is marked as Paid, Fulfilled or if you've selected to create instant invoices, the integration will create the invoice for you.
I've installed the app, but how do I start creating the invoices?
You can setup automatic invoice creation triggers in the Invoice Settings section of the app which is visible on the left panel of your Shopify admin page. Once done, as soon as your order is marked as Paid, Fulfilled or if you've selected to create instant invoices, the integration will create the invoice for you.
I get this error with my integration: "The Workflow execution failed due to this error: The license is read-only."
The error comes up when your e-conomic subscription is not allowed to use the API. You can either change the subscription or contact e-conomic support for a resolution on this.
I get this error with my integration: "The Workflow execution failed due to this error: The license is read-only."
The error comes up when your e-conomic subscription is not allowed to use the API. You can either change the subscription or contact e-conomic support for a resolution on this.
I get this error with my integration: "The Workflow execution failed due to this error: The license is read-only."
The error comes up when your e-conomic subscription is not allowed to use the API. You can either change the subscription or contact e-conomic support for a resolution on this.
Will the invoice be directly booked in e-conomic after it is created?
This depends on your settings. You can choose to:
Create draft invoices that require manual review, or
Generate automatically booked invoices
Will the invoice be directly booked in e-conomic after it is created?
This depends on your settings. You can choose to:
Create draft invoices that require manual review, or
Generate automatically booked invoices
Will the invoice be directly booked in e-conomic after it is created?
This depends on your settings. You can choose to:
Create draft invoices that require manual review, or
Generate automatically booked invoices
How do I know if my invoice was created successfully?
Check these locations:
View the "Notes" section in your Shopify order
Check e-conomic for the newly created invoice
Monitor any error messages under the Shopify order's "Notes" section
Use the "Replay invoice sync" available under "More actions" of your Shopify order
How do I know if my invoice was created successfully?
Check these locations:
View the "Notes" section in your Shopify order
Check e-conomic for the newly created invoice
Monitor any error messages under the Shopify order's "Notes" section
Use the "Replay invoice sync" available under "More actions" of your Shopify order
How do I know if my invoice was created successfully?
Check these locations:
View the "Notes" section in your Shopify order
Check e-conomic for the newly created invoice
Monitor any error messages under the Shopify order's "Notes" section
Use the "Replay invoice sync" available under "More actions" of your Shopify order
an I connect my Shopify store with multiple e-conomic accounts?
No. You can only connect one e-conomic account to one Shopify store at a time. However, you can switch to a different e-conomic account later by disconnecting the existing one first.
an I connect my Shopify store with multiple e-conomic accounts?
No. You can only connect one e-conomic account to one Shopify store at a time. However, you can switch to a different e-conomic account later by disconnecting the existing one first.
an I connect my Shopify store with multiple e-conomic accounts?
No. You can only connect one e-conomic account to one Shopify store at a time. However, you can switch to a different e-conomic account later by disconnecting the existing one first.
What happens if my Shopify customer isn't in e-conomic?
The integration will automatically create a new customer record in e-conomic using:
Customer information from Shopify
Your configured default settings
Mapped customer fields
What happens if my Shopify customer isn't in e-conomic?
The integration will automatically create a new customer record in e-conomic using:
Customer information from Shopify
Your configured default settings
Mapped customer fields
What happens if my Shopify customer isn't in e-conomic?
The integration will automatically create a new customer record in e-conomic using:
Customer information from Shopify
Your configured default settings
Mapped customer fields
What if my Shopify product isn't present or found in e-conomic when the integration runs?
You have three options that can be handled via the integration:
Halt the invoice creation (for manual review)
Use a default product as a placeholder
Automatically create new products in e-conomic from your Shopify order
What if my Shopify product isn't present or found in e-conomic when the integration runs?
You have three options that can be handled via the integration:
Halt the invoice creation (for manual review)
Use a default product as a placeholder
Automatically create new products in e-conomic from your Shopify order
What if my Shopify product isn't present or found in e-conomic when the integration runs?
You have three options that can be handled via the integration:
Halt the invoice creation (for manual review)
Use a default product as a placeholder
Automatically create new products in e-conomic from your Shopify order
I am unable to import my e-conomic customer and product data to Shopify with this application.
The integration syncs customer and product data from Shopify to e-conomic only, not the other way around.
I am unable to import my e-conomic customer and product data to Shopify with this application.
The integration syncs customer and product data from Shopify to e-conomic only, not the other way around.
I am unable to import my e-conomic customer and product data to Shopify with this application.
The integration syncs customer and product data from Shopify to e-conomic only, not the other way around.