How Workflow Automation Unlocked Hidden Productivity in a Logistics Company

Project Overview

WestCoast, a leading IT brand specializing in the sale and distribution of various technology products, found itself facing a pressing need. With an extensive catalog and complex supplier network, the company sought to provide a smooth and efficient sales experience for both their team and customers. The challenge was to create a scalable, easy-to-use system that could integrate real-time data on pricing, availability, and delivery times. Cloudify, known for their expertise in cloud-based solutions and interactive UI interfaces, was enlisted to create the perfect solution.

The Challenge

What did WestCoast needed help with?

WestCoast needed help with developing a custom-made and interactive UI interface for selling their products. To accomplish this goal, WestCoast reached out to a team of experts who could help them design and develop the perfect solution. The team was tasked with creating a user-friendly and visually appealing interface where the Westcoast’s customers browsing through the products.

The Solution

How did we approach it?

The collaboration between WestCoast and Cloudify began with a detailed analysis of the existing workflows and the specific challenges that needed to be addressed. The goal was clear: to create a scalable, user-friendly solution that could be easily integrated into the existing system.

Custom-Made Sales Tool: The team at Cloudify approached this task by creating a custom sales tool using Retool, a robust low-code platform. This tool was designed to integrate with Uniconta, a cloud-based ERP system, allowing real-time synchronization of supplier and sales order information.

Interactive UI Interface: Understanding the need for an intuitive shopping experience, Cloudify also created an interactive UI interface. This allowed customers to easily browse and purchase products, with access to real-time information on pricing, availability, and delivery times. The design was crafted to be both visually appealing and user-friendly.

Automations delivered - SaaS apps that helped WestCoast grow:

Uniconta - Uniconta was used to create a web interface for Westcoast.

westcoast- uniconta- web-interface.png

• The Results

The collaboration between WestCoast and Cloudify resulted in a sales tool that not only enhanced the efficiency of the sales team but also enriched the overall customer experience. The new system provided a seamless integration of real-time information, empowering the sales team to make informed decisions.

Customers benefited from a streamlined shopping experience that allowed them to easily access the information they needed to make purchasing decisions.

WestCoast’s partnership with Cloudify stands as a testament to the power of innovation and collaboration, setting new standards in the IT sales industry. By leveraging their collective expertise, they were able to create a tailored solution that met the specific needs of a complex business landscape, leading to satisfied customers and a more agile sales process.