Project Overview
Dansk Auto, a mobile workshop business for automobiles, faced a challenge in managing customer data. Cloudify, our team of SaaS experts, has designed a scalable and user-friendly solution to enhance Dansk Auto's customer management system. By seamlessly integrating e-conomic, an accounting software used by Dansk Auto, with MailChimp, we have created an efficient and automated workflow that ensures accurate and up-to-date customer information.
The Challenge
What did Dansk needed help with?
They needed help with automating this workflow for error free addition of contacts from their e-conomic app to the MailChimp mailing list.
The Solution
How did we approach it?
Our SaaS experts designed a scalable and user-friendly solution that integrated e-conomic, an accounting software used by Dansk, with MailChimp. Our integration solution ensured that a new draft invoice created in e-conomic automatically added the corresponding contact to the MailChimp mailing list.
- First, we set up a workflow to fetch customer details from e-conomic's database, including names, email addresses, and member subscription status. This workflow ensured that Dansk Auto had accurate and up-to-date customer information.
- Next, Cloudify set up a workflow to add or update member subscription details in Mailchimp. If a member does not already exist in Mailchimp, Cloudify creates a new member using the customer details obtained from e-conomic. If a member already exists, Cloudify updates their subscription status in Mailchimp based on the information obtained from e-conomic. This may involve adding or removing tags, updating subscription preferences, or making other relevant changes.
By automating these workflows, Cloudify ensures that Dansk Auto's customer management system is accurate, efficient, and up-to-date. This leads to improved customer satisfaction and increased revenue for Dansk Auto.
Automations delivered - SaaS apps that helped Dansk grow:
MailChimp - The marketing app was integrated to populate the app with customer details and send automated emails.
e-conomic - The accounting app was integrated to generate invoices and automate invoicing.
The Results
By automating the workflow, Dansk was able to streamline their customer data management process. The solution reduced errors and saved time, enabling the team to focus on more important tasks. With the integration in place, customer data was updated in real-time, ensuring that the latest information was available to the marketing team. As a result, Dansk was able to improve customer engagement and communication, leading to better customer retention and increased sales.
Why Cloudify become the perfect choice for Dansk?
Let’s explore the reasons:
- Strong Partnerships: Cloudify's team has extensive experience in integrating e-conomic with other applications, making it easier for businesses to manage their accounting process. With our deep understanding of e-conomic, we help customers optimise their accounting process and get the most out of the software.
- Automation Experts: Our team comprises skilled automation experts who go beyond app implementation. We excel in integrating systems and orchestrating related automation processes. This expertise ensures a comprehensive approach to streamlining operations and maximizing efficiency.
- Process Consultants: At Cloudify, we are more than just an automation provider. We serve as your trusted process consultants, guiding businesses towards holistic growth. By leveraging smarter workflows and intelligent processes, we help optimise operations, enhance sales performance, and drive revenue growth.
- Diverse Offerings: Our range of offerings includes digital analysis, SaaS implementation, and automation solutions. This comprehensive suite of services enables us to address various aspects of your business requirements and support your growth journey effectively.
- Marketplace by Cloudify: As part of our commitment to delivering value, we have curated our own marketplace featuring a wide range of apps with predefined workflows. This marketplace serves as a valuable resource for businesses seeking ready-to-use solutions and accelerating their automation initiatives.
- Customisation Capabilities: We understand that every business is unique, and their automation needs may vary. Cloudify excels in providing customised solutions tailored to fit both simple and complex automation requirements. Our ability to adapt to your specific needs ensures that you receive an automation solution that perfectly aligns with your business goals.
About Dansk
Headquarters
Denmark
Industry
Manufacturing
Complexity
Low
Products and services
A mobile workshop business for automobiles
Website: https://www.dansk.com/