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Customer Search Rules

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Customer Search Rules

Table of Content

Table of Content

Set up Customer Search Rules to seamlessly synchronize customer information between HubSpot and e-conomic, ensuring data consistency and avoiding duplicate entries. The integration actively searches for customers based on your defined parameters; if a match is found, that record is used; otherwise, a new customer profile is created to maintain a comprehensive database.

Company Matching Criteria

From the first drop-down menu, select the HubSpot field that matches the chosen e-conomic field. Then, select a unique field to identify existing customers in e-conomic from the second drop-down menu. This ensures that both platforms refer to the same customer attribute when data is shared between the systems, thus maintaining consistency

Company Matching Criteria
B2C Sync Activation and enable primary contact sync
  • This feature is essential for businesses dealing directly with consumers, allowing seamless addition of individual contacts from HubSpot to e-conomic as customers when there's no associated company. Therefore, if this is the case, check “B2C Sync Activation and enable primary contact sync” and select the parameters from the HubSpot and e-conomic dropdown boxes. Click "Next".

    B2C Sync Activation and enable primary contact sync
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