Pipedrive Fortnox

Getting the Most Out of the App

FAQs - Frequently Asked Questions

FAQs - Frequently Asked Questions

IMPORTANT: Always check the "All" subsection under the History section of your Pipedrive deals to view the status of your integration run.

Q: What exactly does this integration do?

This integration helps you:

  • Turn your Pipedrive deals into Fortnox invoices or orders

  • Keep your Pipedrive and Fortnox product and customer data in sync

  • View financial information within Pipedrive contacts

  • Track sync-status in your deal notes

Q: What exactly does this integration do?

This integration helps you:

  • Turn your Pipedrive deals into Fortnox invoices or orders

  • Keep your Pipedrive and Fortnox product and customer data in sync

  • View financial information within Pipedrive contacts

  • Track sync-status in your deal notes

Q: What exactly does this integration do?

This integration helps you:

  • Turn your Pipedrive deals into Fortnox invoices or orders

  • Keep your Pipedrive and Fortnox product and customer data in sync

  • View financial information within Pipedrive contacts

  • Track sync-status in your deal notes

Q: I get this error when I try to create invoices/orders in Fortnox using this integration: "The workflow execution failed due to this error: There is no active license for the desired scope".

Q: I get this error when I try to create invoices/orders in Fortnox using this integration: "The workflow execution failed due to this error: There is no active license for the desired scope".

Q: I get this error when I try to create invoices/orders in Fortnox using this integration: "The workflow execution failed due to this error: There is no active license for the desired scope".

Q: My Pipedrive deal has moved to the required deal stage. Where do I check if the invoice/order creation was successful?

Q: My Pipedrive deal has moved to the required deal stage. Where do I check if the invoice/order creation was successful?

Q: My Pipedrive deal has moved to the required deal stage. Where do I check if the invoice/order creation was successful?

Q: I have installed the app, but how do I create the invoice/order now?

Q: I have installed the app, but how do I create the invoice/order now?

Q: I have installed the app, but how do I create the invoice/order now?

Q: Will the invoice/order be directly sent to my customer after it is created?

Q: Will the invoice/order be directly sent to my customer after it is created?

Q: Will the invoice/order be directly sent to my customer after it is created?

Q: Can I connect my Pipedrive account with multiple Fortnox accounts using Cloudify's app?

Q: Can I connect my Pipedrive account with multiple Fortnox accounts using Cloudify's app?

Q: Can I connect my Pipedrive account with multiple Fortnox accounts using Cloudify's app?

Q: I am unable to import my Fortnox customer and product data to Pipedrive with this application.

Q: I am unable to import my Fortnox customer and product data to Pipedrive with this application.

Q: I am unable to import my Fortnox customer and product data to Pipedrive with this application.

Q: I'm seeing an error message that says "Products are not enabled for the company". How do I fix this?

Q: I'm seeing an error message that says "Products are not enabled for the company". How do I fix this?

Q: I'm seeing an error message that says "Products are not enabled for the company". How do I fix this?

Q: How do I just create a customer in my accounting system from Pipedrive if I don't want to create an invoice/order?

Q: How do I just create a customer in my accounting system from Pipedrive if I don't want to create an invoice/order?

Q: How do I just create a customer in my accounting system from Pipedrive if I don't want to create an invoice/order?

Q: What if I don't want to manually go to each company or contact and update it?

Q: What if I don't want to manually go to each company or contact and update it?

Q: What if I don't want to manually go to each company or contact and update it?

Q: What if my Pipedrive contact is not present in Fortnox? Will the integration work?

Q: What if my Pipedrive contact is not present in Fortnox? Will the integration work?

Q: What if my Pipedrive contact is not present in Fortnox? Will the integration work?

Q: What if my Pipedrive product is not present in Fortnox? Will the integration work?

Q: What if my Pipedrive product is not present in Fortnox? Will the integration work?

Q: What if my Pipedrive product is not present in Fortnox? Will the integration work?

Q: I have connected my Fortnox account to Pipedrive but I can't see the created invoice/order in Fortnox

Q: I have connected my Fortnox account to Pipedrive but I can't see the created invoice/order in Fortnox

Q: I have connected my Fortnox account to Pipedrive but I can't see the created invoice/order in Fortnox

Q: How can I re-run failed integration attempts?

Q: How can I re-run failed integration attempts?

Q: How can I re-run failed integration attempts?

Q: Will I be charged if the integration fails due to a setting error at my end?

Q: Will I be charged if the integration fails due to a setting error at my end?

Q: Will I be charged if the integration fails due to a setting error at my end?

Q: I get the error "Workflow execution failed: <SKU should not be empty>". What should be done here?

Q: I get the error "Workflow execution failed: <SKU should not be empty>". What should be done here?

Q: I get the error "Workflow execution failed: <SKU should not be empty>". What should be done here?

Q: I have moved the deal from one stage to another, but the invoice/order is not yet created

Q: I have moved the deal from one stage to another, but the invoice/order is not yet created

Q: I have moved the deal from one stage to another, but the invoice/order is not yet created