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Support
Help Center
Welcome to the Help Center! This site will get you up and running with Info in under 5 minutes.
Installation
Gettting the Most Out of the App
Journal Entry Settings
Journal Entry Settings Explained
Why Automatic Journals Matter
- Ensures complete financial records
- Maintains accurate books
- Saves accounting time
- Reduces manual errors
Account Mapping Importance
Bank Payouts
Records actual money movement:
- Tracks incoming payments
- Reconciles with bank statements
- Monitors cash flow
Processing Fees
Tracks platform costs:
- Separates fees from revenue
- Accurate expense recording
- Proper cost analysis
Refunds
Manages customer returns:
- Proper credit note generation
- Accurate customer balances
- Clear return tracking
Best Practices for Configuration
1. Initial Setup
- Start with test transactions
- Document your choices
- Train team members
- Review initial result
- Regular audits
- Performance monitoring
- Settings review
- Team feedback
3. Optimization
- Analyze error patterns
- Adjust based on needs
- Update for efficiency
- Monitor business changes