FAQs - Frequently Asked Questions Copy
IMPORTANT: Always check your Microsoft Business Central account after synchronization to ensure your data has been properly transferred.
What does this integration do?
This integration helps you:
Convert your Microsoft Business Central invoices or orders into Stripe payments
Maintain synchronization between Business Central and Stripe product and customer data
Automatically generate payment entries for all transactions
Monitor sync status and efficiently manage your financial records
Create payment records based on your preferences
What does this integration do?
This integration helps you:
Convert your Microsoft Business Central invoices or orders into Stripe payments
Maintain synchronization between Business Central and Stripe product and customer data
Automatically generate payment entries for all transactions
Monitor sync status and efficiently manage your financial records
Create payment records based on your preferences
What does this integration do?
This integration helps you:
Convert your Microsoft Business Central invoices or orders into Stripe payments
Maintain synchronization between Business Central and Stripe product and customer data
Automatically generate payment entries for all transactions
Monitor sync status and efficiently manage your financial records
Create payment records based on your preferences
My Business Central invoice was created. How do I verify the payment creation?
Open your Stripe account and navigate to the payments section. If any errors occurred during integration, you can view the details in your integration dashboard and use the 'Replay' feature to retry the sync.
My Business Central invoice was created. How do I verify the payment creation?
Open your Stripe account and navigate to the payments section. If any errors occurred during integration, you can view the details in your integration dashboard and use the 'Replay' feature to retry the sync.
My Business Central invoice was created. How do I verify the payment creation?
Open your Stripe account and navigate to the payments section. If any errors occurred during integration, you can view the details in your integration dashboard and use the 'Replay' feature to retry the sync.
I've installed the app. How do I create payments?
You have following options:
Automatic Creation: Configure when payments should be created (invoice posted or completed)
Select your preferred payment type (pending payment or completed payment)
Remember to verify in Stripe after the integration runs
I've installed the app. How do I create payments?
You have following options:
Automatic Creation: Configure when payments should be created (invoice posted or completed)
Select your preferred payment type (pending payment or completed payment)
Remember to verify in Stripe after the integration runs
I've installed the app. How do I create payments?
You have following options:
Automatic Creation: Configure when payments should be created (invoice posted or completed)
Select your preferred payment type (pending payment or completed payment)
Remember to verify in Stripe after the integration runs
How does the integration handle customer data?
The integration searches for existing customers using your configured matching fields. If a customer isn't found, it creates a new one using the Business Central customer data. You can specify which fields to use for matching (email, name, phone, etc.).
How does the integration handle customer data?
The integration searches for existing customers using your configured matching fields. If a customer isn't found, it creates a new one using the Business Central customer data. You can specify which fields to use for matching (email, name, phone, etc.).
How does the integration handle customer data?
The integration searches for existing customers using your configured matching fields. If a customer isn't found, it creates a new one using the Business Central customer data. You can specify which fields to use for matching (email, name, phone, etc.).
What happens if my Business Central product isn't found in Stripe?
The app provides three options:
Halt the payment creation for manual review
Use a default product as a placeholder
Automatically create a new product in Stripe
What happens if my Business Central product isn't found in Stripe?
The app provides three options:
Halt the payment creation for manual review
Use a default product as a placeholder
Automatically create a new product in Stripe
What happens if my Business Central product isn't found in Stripe?
The app provides three options:
Halt the payment creation for manual review
Use a default product as a placeholder
Automatically create a new product in Stripe
I've connected my Stripe account but can't see the created payment
Verify:
Your Stripe connection status
Your payment creation settings
That all required fields are properly mapped
For persistent issues, contact support@cloudify.biz
I've connected my Stripe account but can't see the created payment
Verify:
Your Stripe connection status
Your payment creation settings
That all required fields are properly mapped
For persistent issues, contact support@cloudify.biz
I've connected my Stripe account but can't see the created payment
Verify:
Your Stripe connection status
Your payment creation settings
That all required fields are properly mapped
For persistent issues, contact support@cloudify.biz
Q. How can I retry failed integration attempts?
Use the "Replay" feature in your integration dashboard to retry any failed sync attempts after resolving the underlying issue.
Q. How can I retry failed integration attempts?
Use the "Replay" feature in your integration dashboard to retry any failed sync attempts after resolving the underlying issue.
Q. How can I retry failed integration attempts?
Use the "Replay" feature in your integration dashboard to retry any failed sync attempts after resolving the underlying issue.
Will failed integration attempts count towards my usage?
No. Failed integration attempts don't count toward your usage limits. You're only charged for successful payment creations.
Will failed integration attempts count towards my usage?
No. Failed integration attempts don't count toward your usage limits. You're only charged for successful payment creations.
Will failed integration attempts count towards my usage?
No. Failed integration attempts don't count toward your usage limits. You're only charged for successful payment creations.
How do I handle special characters in field mappings?
Best practices:
Test your field mappings with sample data first
Avoid using special characters in critical fields where possible
Contact support for persistent issues
How do I handle special characters in field mappings?
Best practices:
Test your field mappings with sample data first
Avoid using special characters in critical fields where possible
Contact support for persistent issues
How do I handle special characters in field mappings?
Best practices:
Test your field mappings with sample data first
Avoid using special characters in critical fields where possible
Contact support for persistent issues