Aug 5, 2025
Full Time
,
Remote
Business Integration Specialist
About the Role
The Business Integration Specialist at Cloudify Solutions plays a crucial role in linking our clients' business needs with our sophisticated software solutions. This position is designed for individuals who have a deep understanding of business processes and are experts in SaaS products, particularly in the domains of CRM, accounting, and e-commerce platforms. Your role is vital in driving our clients towards operational efficiency and streamlined workflows through our proprietary platform, Lighthouse, for custom integrations.
Key Responsibilities
Engage with clients to deeply understand their business processes, objectives, and challenges, converting these insights into actionable integration and automation strategies on our Lighthouse platform.
Recommend and integrate suitable SaaS solutions for CRM, accounting, and e-commerce to optimize client workflows.
Utilize knowledge of process automation to design and implement effective solutions through Lighthouse.
Oversee the project process end-to-end, from gathering business requirements and converting them into technical specifications to overseeing testing and ensuring thorough documentation.
Develop detailed project documentation, including requirements, user stories, and implementation plans.
Provide expertise in API usage, payload management, and JSON formatting for robust custom integrations.
Collaborate with cross-functional teams for the successful delivery of projects from concept to execution and support.
Qualifications
Bachelor's degree in Business, IT, or a related field.
Demonstrated understanding of business processes with an ability to identify automation opportunities.
Strong knowledge of SaaS products, especially in CRM, accounting, and ecommerce, with a capability to recommend and integrate these systems effectively.
Solid foundation in process automation principles, ideally demonstrated through work with iPaaS platforms or similar technologies.
Proficiency in API usage, understanding payloads, and working with JSON for custom integration purposes.
Excellent communication skills, capable of conveying complex technical concepts to non-technical stakeholders.
Exceptional organisational skills, attention to detail, and the capacity to manage multiple projects simultaneously.
Client-focused approach, dedicated to ensuring client success and satisfaction.
Key Performance Indicators (KPIs)
Competitive salary.
Comprehensive health insurance.
Opportunity to work with cutting-edge technology and our proprietary platform, Lighthouse.
A collaborative and dynamic work environment.
Continuous learning and development opportunities.
Flexible work arrangements and remote work options.
Infrastructure Required:
Uninterrupted quiet workspace with a comfortable, table, chair, and clean backdrops.
A fast computer, The camera should be on at all the virtual calls, 15MB internet connection.
Business casual every day.
UPS or Generator Backup (If Required)
How to Apply:
Send your resume and a cover letter outlining why you are interested in this role to dd@cloudify.biz